Returns Portal

4th & Reckless

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Our sale section can be found in the menu of our website.

Where can I find sale on your website?

Product & Stock

What is your return policy?

Can I exchange an item?

What should I do if my refund is incorrect?

Have you received my return?

I've received a faulty item, what should I do?

I've received an incorrect item, what should I do?

I’m missing an item from my order, what should I do?

Can I amend my order?

Can I cancel my order after placing it?

Orders & returns

Do you offer UK Next Day delivery?

What is your shipping & delivery policy?

Will I be charged customs and import duties?

Where do you deliver to?

I live in the EU, will I have to pay customs duty & taxes?

What should I do if my order hasn't been delivered yet?

I live in the US, will I have to pay customs duty & taxes?

I live in Canada, will I have to pay customs duty & taxes?

I live in Australia, will I have to pay customs duty & taxes?

I live in New Zealand, will I have to pay customs duty & taxes?

What is the last order date for Christmas delivery?

What is the last order date for New Year's Eve delivery?

Delivery

Do you offer student discount?

How do I use a discount code?

What methods of payment/currency do you accept?

What is Klarna and how does it work?

Will you run a credit search against me when I pay later with Klarna?

What happens if I don’t pay my Klarna statement?

Why has Klarna declined my order?

How do I apply promo/discount codes?

Do you sell gift cards?

Payment & Promotions

How do I know when your sale is on?

How long does your sale last?

Why can I only shop sale twice a year?

When can I shop the 4th sale?

Will you be getting more stock?

How do I create an account?

How do I close my account?

I have forgotten my password, what should I do?

Why can't I sign in to my account?

Do I have to make an account to place an order?

How do I subscribe/unsubscribe from your newsletter?

Account

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General information

Where can I find sale on your website?Updated 5 months ago