Returns Portal

4th & Reckless

What is your return policy?

Can I exchange an item?

What should I do if my refund is incorrect?

Have you received my return?

I've received a faulty item, what should I do?

I've received an incorrect item, what should I do?

I’m missing an item from my order, what should I do?

Can I amend my order?

Can I cancel my order after placing it?

Orders & returns

Do you offer UK Next Day delivery?

What is your shipping & delivery policy?

Will I be charged customs and import duties?

Where do you deliver to?

I live in the EU, will I have to pay customs duty & taxes?

What should I do if my order hasn't been delivered yet?

Delivery

Do you offer student discount?

How do I use a discount code?

What methods of payment/currency do you accept?

What is Klarna and how does it work?

Will you run a credit search against me when I pay later with Klarna?

What happens if I don’t pay my Klarna statement?

Why has Klarna declined my order?

Do you sell gift cards?

When can I shop the 4th sale?

Where can I find sale on your website?

How do I know when your sale is on?

How long does your summer sale last?

Can I use a discount code on sale items?

Payment & Promotions

Will you be getting more stock?

Product & Stock

How do I create an account?

How do I close my account?

I have forgotten my password, what should I do?

Why can't I sign in to my account?

Do I have to make an account to place an order?

How do I subscribe/unsubscribe from your newsletter?

Account

I'd love to work for you, how do I find out about job vacancies?

I'm a blogger and would like to collaborate with 4th & Reckless!

General information

Returns Policy - How do I return an item? - Can I exchange?

Delivery Options- Customs and import duties - How can I track my order?

Payment Options- Paying with Klarna - What promotions do you offer?

Sizing and Care guide - Will you be getting more stock?

General Enquiries - Contact Us - Do 4th &Reckless allow wholesale?