Returns Portal

4th & Reckless

We are so sorry to hear that you have received an incorrect item.Please contact us at <a href="mailto:customercare@4thandreckless.com" style=" text-decoration: none;">customercare@4thandreckless.com&#xA0;</a>and we will be happy to help!To ensure we can resolve this as quickly as possible, please ensure you provide the following information:&#xA0;<ul><li>Order number</li><li>Name of the item you did not receive</li><li>Name of the item you received in its place</li><li>An image of the item you have received, including a photo of the label, swing tag and label on the poly bag</li></ul>

We are so sorry to hear that you have received an incorrect item. Please contact us at customercare@4thandreckless.com and we will be happy to help!. To ensure we can resolve this as quickly as possible, please ensure you provide the following inform

I've received an incorrect item, what should I do?

Orders & returns

What is your return policy?

Can I exchange an item?

What should I do if my refund is incorrect?

Have you received my return?

I've received a faulty item, what should I do?

I’m missing an item from my order, what should I do?

Can I amend my order?

Can I cancel my order after placing it?

Do you offer UK Next Day delivery?

What is your shipping & delivery policy?

Will I be charged customs and import duties?

Where do you deliver to?

I live in the EU, will I have to pay customs duty & taxes?

What should I do if my order hasn't been delivered yet?

I live in the US, will I have to pay customs duty & taxes?

I live in Canada, will I have to pay customs duty & taxes?

I live in Australia, will I have to pay customs duty & taxes?

I live in New Zealand, will I have to pay customs duty & taxes?

What is the last order date for Christmas delivery?

What is the last order date for New Year's Eve delivery?

Delivery

Do you offer student discount?

How do I use a discount code?

What methods of payment/currency do you accept?

What is Klarna and how does it work?

Will you run a credit search against me when I pay later with Klarna?

What happens if I don’t pay my Klarna statement?

Why has Klarna declined my order?

How do I apply promo/discount codes?

Do you sell gift cards?

Payment & Promotions

Where can I find sale on your website?

How do I know when your sale is on?

How long does your sale last?

Why can I only shop sale twice a year?

When can I shop the 4th sale?

Will you be getting more stock?

Product & Stock

How do I create an account?

How do I close my account?

I have forgotten my password, what should I do?

Why can't I sign in to my account?

Do I have to make an account to place an order?

How do I subscribe/unsubscribe from your newsletter?

Account

I'd love to work for you, how do I find out about job vacancies?

I'm a blogger and would like to collaborate with 4th & Reckless!

General information

I've received an incorrect item, what should I do?Updated 5 months ago