Returns Policy - How do I return an item? - Can I exchange?
ALL UK RETURNS COST £2.95 WHICH WILL BE MADE PAYABLE BY THE CUSTOMER. THE RETURN FEE FOR US/EU ORDERS VARIES DEPENDING ON WHERE YOU LIVE. For UK customers, we are happy to accept returns within 14 days of your order date. If 14 days has passed, unfor
Yes, we currently offer exchanges to UK customers. Simply choose to exchange your item(s) on our returns portal - you can exchange your item for a different size or different item subject to availability. Note: If the original item purchased was part
We're so sorry if we have made a mistake with your refund!. Please contact our Customer Care Team at [email protected], they will look into this for you. Please kindly note, there are some factors that may affect your refund amount, for
Returns portal. If you have used our returns portal, you will be notified via email once your return has been delivered to our warehouse. You can also track your return using the tracking reference number given when you register your return. Self pos
We're so sorry to hear that you have received a faulty item!. Please inform our Customer Care Team at [email protected] as soon as possible. They will be more than happy to assist. When contacting us, please ensure you provide an image
We are so sorry to hear that you have received an incorrect item. Please contact us at [email protected] and we will be happy to help!. To ensure we can resolve this as quickly as possible, please ensure you provide the following inform
It is not very often that we miss an item, but mistakes can sometimes happen so we would like to offer our sincerest apologies. Please get in touch with our Customer Care Team and they will resolve this for you as soon as possible - customercare@4th
Our warehouse team are super quick at processing orders to make sure that you receive them as soon as possible. We will always try our best to accommodate for any changes you wish to make, so get in touch with us ASAP and if we can pick up your ticke
Our warehouse team are super quick at processing orders to get them to you as soon as possible. Regrettably, this usually means we are unable to make a cancellation once your order has been packed and ready for dispatch. If you do wish to cancel your